This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your sensitive information and how we will deal with it. For the purposes of the Data Protection Act 2018 (‘the DPA’) and the EU General Data Protection Regulation (‘the GDPR’), sensitive information includes what is defined as your ‘personal data’.
By visiting https://www.clouddataservice.co.uk (the ‘Website’) you accept and consent to the practices described in this Privacy Notice including the processing of your personal data under this lawful basis.
In this Privacy Notice, we seek to abide by the letter and spirit of the guidelines laid out by the UK Information Commissioner’s Office on their webpage on the ‘Right to be Informed’.
More formally, we are Cloud Data Service Limited. We are a company registered in England and Wales with Company number 07574602 and our registered office is at The Core, Newcastle Helix, Bath Lane, Newcastle upon Tyne, Tyne and Wear, England, NE4 5TF.
We are registered with the Information Commissioners Office under registration number Z2774296.
For the purposes of the DPA and in-line with the GDPR, Cloud Data Service is the Data Controller.
If you have any concerns about the way we use your information or any questions about this Privacy Notice, please let us know. We can be contacted via email at firstname.lastname@example.org, or you can write to us at the address above.
We will use your information to:
We compile statistics about user trends on our website, which are used by third party organisations to understand how users interact with businesses, brands and one another online and to advise about these things. These statistics are drawn from a dataset which does not contain any information from which you can be identified.
If you engage with us for our commercial services, then any communication will be delivered to you on the legal basis of the performance of a contract between us and you.
We will collect and process the following information about you:
The information and content held on our Website is deployed geographically to maximise user experience. All information that could identify individuals within the European Union is stored exclusively within the European Union. We will never share your user information with third parties for promotional purposes.
Our website is hosted by TsoHost who are contracted by us for the provision of hosting services. We remain responsible at all times for the security of your information, but if you want to know more about how we interact with TsoHost you can view their Privacy Notice, amongst their other policies here.
Our developed systems are hosted by a range of providers including Amazon Web Services and TsoHost who are contracted by us for the provision of technical services. We remain responsible at all times for the security of your information, but if you want to know more about how we interact with Amazon Web Services you can view their Privacy Notice, amongst their other policies here and TSOHost's here.
We use Google Drive to keep client documentation externally. You can view more about how Google Drive operate and how they handle data here.
We also use IT Glue for client configurations. You can view more about how IT Glue operate and how they handle their data here.
We may also disclose your information to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.
We take the security of your personal data very seriously. Our approach to information security is constantly evolving and continually reviewed.
We have adopted industry best practices from both technological and business process perspectives in order to make the security of your data a key part of the way we do business.
We have policies and practices in place that not only ensure our compliance under the DPA but also the GDPR, including training and adequate procedures put in place for any staff that handle or have access to sensitive information.
We may contact you via email with updates about the services that we offer or any changes that we have made to our Website.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which our service may be advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we are not responsible or liable for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
You have the right to find out about what information we hold about you. You can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 20 working days. To make a request for information please contact email@example.com and a member of our team will be in touch.
If your personal data is incorrect then you have the right to rectify this information and ensure that it is accurate and up to date. If your data is incorrect then please contact us at the email address above and a member of the team will rectify this on your behalf.
You have the right ‘to be forgotten’ and to have your personal identifiable information permanently deleted from our systems. Again, if you would like to exercise this right then please contact us at firstname.lastname@example.org.
There will be no charge made for reasonable electronic access to your information, your right to rectification or for your right to be forgotten from our systems.
At Cloud Data Service we have procedures in place to regularly review every 12 months what personal data we hold. If you have not interacted with us or accessed our services during this or the subsequent period then we will delete your personal data from our systems, but will send you an email first informing you of our intention to do so. Of course, you have the right to be forgotten at any point and can find out more about this in the ‘Access to Information’ section above.
Any changes we may make to our Privacy Notice in the future will be posted on this page. Should, at some point in the future, we provide services via the internet for which it is necessary for you to register as a user, will be notified to you when you next log in to make use of those services. The new terms may be displayed on-screen and you will be required to read and accept them to continue your use of our services.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
As part of our overall approach to privacy and transparency, this section describes what cookies are in the context of our web and mobile interfaces, and what their use means to you. At the end, we've included some links to help you research cookies and their impact, and how you can use your web browser to control the way it manages cookies.
We use the following types of cookies:
You can find more information about the individual cookies we use and the purposes for which we use below:
Still don’t know what cookies are? Then why not follow the link conveniently located here which provides more information about what they are and how they work.
If you consider we have not addressed your problem, you can contact the UK Information Commissioner’s Office for assistance. Further information can be found here.
Date Published: 02 January 2019
Document Classification: Public